New Penn Financial

  • Operations Assistant

    Job Locations US-MD-Columbia
    Job ID
  • Overview

    Founded in 2008, New Penn Financial has become a leading nationwide lender by bringing together expertise, exceptional customer service, and extremely competitive rates on a broad offering of mortgage products (including Fannie Mae, Freddie Mac, Ginnie Mae, HUD, FHA, VA, USDA, and our portfolio products).  New Penn is licensed in 48 states plus the District of Columbia.   


    Mission Statement:

    New Penn Financial has become a leading nationwide mortgage lender because we have the expertise, the product solutions and competitive pricing talented individuals expect. We maintain a favorable reputation because we deliver exceptional customer service to our borrowers and clients. Founded in just 2008 as a start-up, we have grown to over 1,800 employees nationwide with over 140 branches, licensed in 48 states. We have earned the recognition of Inc. Magazine’s 500/5000 Lists of Fastest Growing Private Companies, hold a position on Mortgage Executive Magazine’s list of 50 Best Companies to Work For, and regularly appear on the Scotsman Guide list of top lenders, to name a few.


    Primary Function                                                                                                                                                                                         

    Provide assistance to origination efforts with a solid knowledge base of mortgage lending and origination. Opportunity to learn the mortgage business with future opportunities to move in multiple career directions such as: Processor, Originator and/or Branch Operations Manager.



    Principal Duties                                                                                                                                                 


    • AUS Troubleshooting
    • LOS Troubleshooting
    • Follow up on 3rd Party Stips (Including Investor Stips)
    • Follow up on Branch Manager (Processing Hold) and Suspense Files
    • Imaging set up and maintenance for customer documents
    • Change Good Faith Fees in Destiny for Managers
    • Send out daily reports to managers from Destiny
    • Condo questionnaire orders
    • Upload executed Sign and Return packages to XDOC
    • Maintain Loan pipeline board
    • Assist in clearance of approved loan pipeline to aid in timely closings
    • Review processor conditions prior to submission for clearance



    Education and Experience Requirements  


    • Mortgage industry experience preferred
    • 4 year college degree preferred (or equivalent experience)
    • Proven leadership abilities


    Knowledge, Skill and Ability Requirements


    • Strong sense of responsibility for completing work quickly and accurately
    • Ability to handle faster-than-average pace of activities
    • Detail-orientation with efficient focus on work activities
    • Careful decision-making skill with ability to avoid mistakes
    • Excellent oral, written, listening, and organizational skills
    • Basic computer skills
    • Ability to work independently with minimal supervision



     Location: 6250 Old Dobbin Lane, Suite 110, Columbia, MD 21045


    New Penn Financial, LLC is an Equal Opportunity Employer and Equal Opportunity Lender.


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