New Penn Financial

Mortgage Consultant - Consumer Direct Mortgage Call Center

Job Locations US-CA-Concord
Job ID
Call Center Sales





Founded in 2008, New Penn Financial has become a leading nationwide lender by bringing together expertise, exceptional customer service, and extremely competitive rates on a broad offering of mortgage products (including Fannie Mae, Freddie Mac, Ginnie Mae, HUD, FHA, VA, USDA, and our portfolio products).  New Penn is licensed in 48 states plus the District of Columbia.   



Frustrated with delayed closings at your current job?


Here at New Penn Financial we pride ourselves on fast turn times and customer satisfaction.


 Leads Provided! Aggressive Commission Plan along with a base salary!


We offer Paperless submissions and E-disclosures!


Join a company that values their employees. New Penn Financial is well capitalized and financially strong. We are a subsidiary of the Shellpoint Companies and are part of a full service Mortgage Lender, including New Penn Mortgage Servicing, E Street Appraisals, and Avenue 365.  New Penn is a direct seller to Fannie Mae, Ginnie Mae, and Freddie Mac.


New Penn Financial pays for all of the leads that you need to be a successful Mortgage Consultant! New Penn Financial has numerous products to offer such as FHA, VA, Conventional, Jumbo, HARP, USDA, 203k, and proprietary portfolio products. New Penn Financial has a strong management and training team to assist in reaching your true potential. We pride ourselves on fast processing and underwriting turn times while offering a generous compensation package. 



  • Provide superior customer service skills by responding to company-provided leads in a timely manner from: internet, direct mail campaigns, referrals or other special marketing campaigns
  • Originate first home mortgages and refinance loans
  • Engage with consumers, determine their needs and offer the appropriate products
  • Take mortgage loan applications by phone and prepare effective loan proposals
  • Obtain all necessary information to close the loan in a timely manner, including but not limited to: credit reports, income verification, appraisals, lien searches, etc.
  • Meet individual monthly sales goals
  • Provide superior customer service
  • Stay informed of developing trends in the mortgage industry
  • Maintain compliance with the New Penn Financial Code of Conduct 


  • Recent origination experience in the mortgage industry required – NMLS Licensing preferred
  • This person is required to have experience utilizing persuasive, selling communication skills
  • Demonstrated ability to connect quickly with people in an outgoing, friendly manner
  • Must possess the ability to work efficiently and accurately
  • Ability to analyze financial statements and related documentation
  • Proven success in a fast-paced environment
  • Must be detail-oriented and demonstrate careful decision-making skills
  • Ability to build and maintain strong business relationships
  • Will need to work independently with minimal supervision
  • Basic computer skills
  • Ability to pass a background check for state licensing


New Penn Financial's Consumer Direct Division is expanding and looking to hire successful Loan Officers to join our growing team. Apply today to start your new career!


Location: 1855 Gateway Boulevard, Suite 360, Concord, CA 94520


New Penn Financial, LLC is an Equal Opportunity Employer and Equal Opportunity Lender.


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