New Penn Financial

  • Retail Production Assistant

    Job Locations US-VA-Fairfax
    Job ID
    Hidden (33797)
  • Overview




    Founded in 2008, New Penn Financial has become a leading nationwide lender by bringing together expertise, exceptional customer service, and extremely competitive rates on a broad offering of mortgage products (including Fannie Mae, Freddie Mac, Ginnie Mae, HUD, FHA, VA, USDA, and our portfolio products).  New Penn is licensed in 48 states plus the District of Columbia.   


    Primary Function

    The Production Assistant contacts potential customers to discuss to establish their interest in New Penn’s products.  Any interested customers will then be transferred to a licensed Mortgage Consultant. Production Assistants are trained on what they can discuss with potential consumers based on their licensing status along as it relates to state and federal laws.


    Mission Statement:

    New Penn Financial has become a leading nationwide mortgage lender because we have the expertise, the product solutions and competitive pricing talented individuals expect. We maintain a favorable reputation because we deliver exceptional customer service to our borrowers and clients. Founded in just 2008 as a start-up, we have grown to over 2,100 employees nationwide with over 140 branches, licensed in 48 states. We have earned the recognition of Inc. Magazine’s 500/5000 Lists of Fastest Growing Private Companies, hold a position on Mortgage Executive Magazine’s list of 50 Best Companies to Work For, and regularly appear on the Scotsman Guide list of top lenders, to name a few.


    • Participates and completes all New Penn training & skills development programs
    • Contacts and transfers customers interested in New Penn products to licensed Mortgage Consultants
    • Ensures compliance to state and federal policies during all contacts with potential customers
    • Completes customer transfer forms
    • Studies applicable material and pass state licensing examinations of one per month
    • Performs related duties as assigned by supervisor



    Education and Experience Requirements  

    • Two year (2) college degree preferred or equivalent experience

    Knowledge, Skill and Ability Requirements  

    • Persuasive, selling communication skills
    • Connect quickly with people in an outgoing, friendly manner
    • Complete work quickly and accurately
    • Be effective in a fast-paced environment
    • Attention to detail
    • Careful decision-making skill with ability to follow policy & avoid mistakes
    • Speak, write, listen and organize well
    • Work independently with minimal supervision



    New Penn Financial, LLC is an Equal Opportunity Employer and Equal Opportunity Lender.



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